Go DE Network & Security Update

Scheduled Maintenance Report for Go DE Platform

Completed

The scheduled maintenance has been completed.
Posted Dec 02, 2025 - 17:30 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 02, 2025 - 16:30 EST

Scheduled

Impact: No expected downtime

What’s happening
We’re implementing a platform update that enables WAF (passive mode) and applies DNS changes for improved protection readiness and visibility.

What to expect
-Traffic will route through RedShield for observation only (no policy enforcement changes).
-DNS records will update; apps and URLs remain the same.
-SSL Certificate is updated to DTI issued
-No functional changes to Go DE sites or APIs are anticipated.

Customer action
No action is required for most teams. If you use hard-coded IP allowlists or certificate pinning, please verify your settings after the change.

Monitoring
We’ll watch availability, latency, and error rates in real time and verify key user journeys post-cutover.

Support
If you notice anything unusual, contact your Go DE engagement lead immediately.

Thank you!
Go DE Support Team
Posted Dec 02, 2025 - 08:18 EST
This scheduled maintenance affected: Go DE Platform Payment API - Production Environment and Go DE Payment Management Portal.