All Systems Operational

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Welcome Go DE Platform Status Page!
For more information on the Go DE platform please visit https://dti.delaware.gov/go-de/ . For general information or questions about this initiative, please email digital.government@delaware.gov

Thanks for being a valued partner.
Delaware Go DE Team

Uptime over the past 90 days. View historical uptime.
Go DE Platform Payment API - UAT Environment Operational
90 days ago
99.89 % uptime
Today
Go DE Platform Payment API - Production Environment Operational
90 days ago
99.66 % uptime
Today
Go DE Payment Management Portal Operational
90 days ago
99.68 % uptime
Today
Go DE Reporting & Administration Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 10, 2026

No incidents reported today.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026
Go DE Payment Service Degraded
Resolved - Snappay has identified & mitigated the issue. Payments are now processing & APIs are available, we will continue monitoring to confirm that everything remains operational.
Jun 6, 21:05 EDT
Update - We continue experiencing issues with payment processing due to an outage affecting SnapPay, our payment processing provider. SnapPay has engaged multiple upstream vendor partners to fully restore service as quickly as possible. Secure payment service remain unavailable across Go DE payment pages. Users attempting to make a payment will see a notification that the payment form cannot be loaded and that no charges have been processed.
Jun 6, 18:09 EDT
Update - We continue experiencing issues with payment processing due to an outage affecting SnapPay, our payment processing provider. SnapPay has engaged multiple upstream vendor partners to fully restore service as quickly as possible. Secure payment service remain unavailable across Go DE payment pages. Users attempting to make a payment will see a notification that the payment form cannot be loaded and that no charges have been processed.
Jun 6, 16:05 EDT
Investigating - We are currently experiencing issues with payment processing due to an outage affecting SnapPay, our payment processing provider. As a result, secure payment forms are temporarily unavailable across Go DE payment pages. Users attempting to make a payment will see a notification that the payment form cannot be loaded and that no charges have been processed.
Jun 6, 14:40 EDT
GO DE Platform Payment Systems are degraded
Resolved - This incident has been resolved.
Jun 6, 08:58 EDT
Monitoring - SnapPay has reported that payment services have been restored, and Go DE payment processing is currently operating normally. Our team is continuing to monitor transactions and hosted payment page activity to confirm the system remains stable.

Users should now be able to complete payments through Go DE payment pages. We will provide another update if conditions change.
Jun 6, 08:42 EDT
Investigating - We are currently experiencing issues with payment processing due to an outage affecting SnapPay, our payment processing provider. As a result, secure payment forms are temporarily unavailable across Go DE payment pages. Users attempting to make a payment will see a notification that the payment form cannot be loaded and that no charges have been processed.
Jun 6, 07:47 EDT
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

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