All Systems Operational

About This Site

Welcome Go DE Platform Status Page!
For more information on the Go DE platform please visit https://dti.delaware.gov/go-de/ . For general information or questions about this initiative, please email digital.government@delaware.gov

Thanks for being a valued partner.
Delaware Go DE Team

Uptime over the past 90 days. View historical uptime.
Go DE Platform Payment API - UAT Environment ? Operational
90 days ago
99.97 % uptime
Today
Go DE Platform Payment API - Production Environment ? Operational
90 days ago
100.0 % uptime
Today
Go DE Payment Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 10, 2025

No incidents reported today.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Incident: SnapPay (Upstream Provider) Production – Intermittent Payment Failures
Resolved - This incident has been resolved.
Jul 8, 14:26 EDT
Monitoring - SnapPay has fixed the issue and payment transactions are flowing through now. SnapPay and the Go DE continue monitoring the issue.
Jul 8, 12:05 EDT
Investigating - We are aware of an ongoing issue with SnapPay, our upstream payment provider, which is currently experiencing intermittent failures affecting some payment transactions.

SnapPay is actively investigating the issue. As our platform relies on SnapPay to process transactions, you may experience temporary disruptions when attempting to complete a payment.

We will continue to monitor the situation and provide updates as more information becomes available from SnapPay.

We appreciate your understanding and apologize for any inconvenience.
Jul 8, 11:45 EDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
GO DE Platform Payment API STAGE Maintenance
Resolved - This incident has been resolved.
Jul 1, 10:28 EDT
Update - Issue is resolved.
Jun 30, 13:22 EDT
Investigating - Go DE payment APIs and Hosted Checkout pages are unable to clear payments and will show application error. We are attempting to get status from SnapPay.
Jun 30, 11:22 EDT
Jun 30, 2025
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage